Contact Us 📲

To make a booking quickly, text Sam on 0402 491 498. Text messages are preferred and answered fastest. Include the key details below so Sam can check availability and confirm your hire quickly — especially for last-minute requests.

What to text Sam 📝

• The castle you're after (exact name)
• The date and suburb of hire
• The booking time you want (example: 12-4 for 4 hrs or 11-5 for 6 hrs)
• Surface type: is it on grass where pegs can be used, or on another surface where weights are needed?

Note: We aren't liable if pegs hit irrigation or hidden pipes. If the surface requires weights instead of pegs, include that in your message.

Example message ✉️

"Hi Sam, I'm after Knight Castle for Jan 1st in Elizabeth — 4hr hire 12-4pm on grass and can use pegs. Is it available?"

Text vs Call 📞

• Text messages are the quickest way to get a response.
• If you call and there's no answer, send a short text with the date, suburb and castle name.
• Short texts help Sam identify urgent or last-minute bookings fast.

Quick booking tips ✅

• Specify exact times (start and finish). This avoids confusion about hours and pricing.
• State the suburb clearly for travel and setup planning.
• If unsure about the surface, describe it (lawn, concrete, artificial turf, gravel).
• Mention access notes if gates, stairs or steep driveways are involved.
• Include any special requests or timing constraints in your initial text.

Availability & response time ⏱️

• Typical response time for texts is fast during business hours.
• For evening or weekend enquiries, a short text with key details helps prioritise urgent bookings.
• If you don’t hear back within a reasonable time, resend the text to ensure it was received.

Keep messages clear and concise. A well-formed text with the castle name, date, suburb and surface type lets Sam confirm availability and get you booked faster.